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Personnal data protection

TCHOUM processes your personal data in order to be able to respond to your contact request and, where applicable, your booking request.

Processing activity Lega basis Category of data Retention period (active basis)
Management of contact requests Legitimate interest Identification data Data relating to the request The time required to respond to the request
Management of customers and prospects (booking) Contract performance Identification data Data relating to the contractual relationship Three years from the end of the contractual relationship (customer) or from the last contact (prospect)

Your data will, as the case may be, only be communicated to the following recipients: authorised TCHOUM staff, sub-contractors (including IT service providers in charge of the website) and trusted TCHOUM service providers (concierge service, etc.).

You have the right to access, rectify, delete and object to the processing of your personal data, as well as the right to limit the processing of your personal data. You also have the right to lodge a complaint with a supervisory authority.

 

For more information about your rights, visit cnil.fr.

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